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Grievance Procedure

Any complaint must go to the Secretary of the Association , from an educational email address

Initial response acknowledging receipt

Complaints Committee, comprising of the President, Treasurer & Secretary of the Association, to meet and carry out an investigation

Relevant Convenor informed (if appropriate)

Formal response from the Secretary of the Association, within 2 weeks, (under normal circumstances)

All copies of communications to be held by Secretary

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